Scheduling & Payments

At Home & Flow, we aim to make scheduling and payment simple, transparent, and aligned with the thoughtful care you deserve.

Intake Form & Session Planning

Start by completing a brief intake form. This helps me understand your home, priorities, and the type of support you want. After reviewing your intake form, I’ll email you within 24 hours:

  • Scope of work

  • Session length

  • Available session dates

  • Total cost for your session

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Confirmation & Payment

Once you approve the scope, cost, and session date, I will confirm your session via email upon receipt of payment.

  • Full payment is required upfront to reserve your session date

  • For ongoing care (weekly/biweekly/monthly), payment is due 48 hours before each scheduled session

  • Payment can be made via Zelle to homeandflow

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Cancellation & Rescheduling

Life happens! Please give as much notice as possible if you need to cancel or reschedule. To cancel or reschedule send an email to homeandflow@gmail.com

  • 48+ hours notice: Full refund or no reschedule fee

  • Less than 48 hours notice: $50 rescheduling fee applies; remaining balance applied to new session date

  • 24 hours or no-show: Full session fee applies and session is forfeited

  • If an unexpected situation arises, I’ll work with you to find a fair solution

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Ready to Begin

I’d love to understand your home and how it wants to support you.

Complete a short intake form — this does not commit you to a session. It helps me understand your home, what feels off, and what kind of support is most helpful.

Process:

  1. Share a Few Details — Complete intake form with home info, priorities, and service interest

  2. Personal Review & Guidance — I review your intake and recommend next steps

  3. Alignment & Scheduling — Confirm scope, session date, and timing

  4. Confirmation & Payment — Pay upfront to reserve your session

  5. Your Home, Cared For — I arrive with presence, attention, and intention